Privacy Policy
Decor Drapes by UBH ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit decordrapes.com or contact us.
1. Information We Collect
We may collect the following information when you use our website or contact us:
- Name, mobile number, and email address (via contact form or WhatsApp)
- Delivery address (for sample kit delivery)
- Payment information (UPI transaction references only — we do not store card details)
- Usage data (pages visited, browser type) via standard web analytics
2. How We Use Your Information
- To process and deliver fabric sample orders
- To respond to your enquiries about curtains, blinds, and home furnishings
- To schedule measurement and installation visits
- To send order updates and delivery notifications via WhatsApp
- To improve our website and services
3. WhatsApp Communication
By submitting your mobile number, you consent to receiving WhatsApp messages from us regarding your order, delivery status, and related updates. We do not send promotional messages without consent. You may opt out at any time by replying STOP.
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share necessary details (name, delivery address) with our logistics partners (Porter, Uncle App) solely for the purpose of delivering your sample kit.
5. Data Retention
We retain your information for as long as necessary to fulfil your order and comply with legal obligations. You may request deletion of your data at any time by contacting us on WhatsApp at +91 91485 80505 or calling +91 97415 95042 (Bhaskar — for complaints & escalations).
6. Cookies
Our website uses minimal cookies for basic functionality. We do not use tracking cookies for advertising without your consent. Google Analytics may collect anonymised usage data.
7. Your Rights
You have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at:
- WhatsApp (Orders & Enquiries): +91 91485 80505
- Direct Call (Complaints & Escalations): +91 97415 95042 (Bhaskar)
- Email: [email protected]
- Address: Decor Drapes by UBH, 56, 2nd C Cross, Doraisanapura Industrial Estate, Bangalore, Karnataka 560076
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website constitutes acceptance of the updated policy.
9. Contact Us
For any privacy-related questions, please contact us via WhatsApp at +91 91485 80505 or email us at